Dear Mr Freeman,

Thank you for taking the time to contact the BT Acceptable Use team about your concerns with unsolicited email (i.e. spam or junk mail). I'm sorry to hear about this inconvenience.

I have carried out a full investigation of the activity you've brought to our attention. The information you've supplied has helped me identify those responsible and further action has been taken.

Please accept my apologies for any inconvenience caused and please do not hesitate to contact us with any further enquiries or comments.

Thank you again.

Yours sincerely,


Gemma
BT Acceptable Use team
http://www.abuse-guidance.com