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Enoch

Jul 29 2010, 12:47 PM

It's not every day you get a response like this to an abuse report.

QUOTE

Hi Lance.

Thank you for your e-mail. We are very sorry for the inconvenience that
this has caused. We have located the customer who has sent out these
letters. Their account has been closed and the customer is banned from our
system. Once again we are very sorry for this and we thank you for your
notice.

Best regards
Peter Malm, Apsis Sweden AB

Just breathing it in ...

Jeff Hendrickson

Jul 29 2010, 06:40 PM

That is a nice one!

mike_hore

Aug 16 2010, 03:25 AM

Here's another:

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Thank you for writing to Windows Live Hotmail Customer Support. This is Gia and I am writing in response to your concern regarding the message you have received from hoh_oh_ol0097@msn.com account. I recognize the importance of this issue and I apologize for the inconvenience this may have caused you.

I have closed the hoh_oh_ol0097@msn.com account you reported in accordance with the Windows Live Hotmail Terms of Use (TOU). It is a strict violation of the TOU for our members to send objectionable material of any kind or nature using our service. You can view our rules and regulations at:

http://privacy2.msn.com/tou/en-us/default.aspx

We appreciate your continued support as we strive to provide you with the highest quality service available. Thank you for contacting us.

----------------

This is normal for MSN - at least they do this right!!

Cheers, Mike

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