Got the following email tonight, do they not read the full email SpamX sends them?

Dear Sir / Ma'am,

Thank you for contacting Tiscali AUP Team.

We need a little more information about the abuse you describe and would be grateful if you could further clarify the incident.

Can we ask you to respond to this e-mail with the "Mail Headers Information" of the Abuse Mail.

This information is critical in enabling us to progress matters satisfactorily. However, please note that if we have not heard from you within seven days of this e-mail being sent we will assume the matter to have been closed to your satisfaction.

Regards,
Tiscali AUP Team
abuse@uk.tiscali.com

This email and its attachments are confidential and intended for the exclusive use of the addressee(s). This email and its attachments may also be privileged or protected by legal rules. If you have received this by mistake please let us know by reply immediately and destroy the email and its attachments without reading, copying or forwarding the contents.





-----Your Message-----



Date: 2004-10-22 20:37:48.00

So this means I need to go through my processed folder and lookup every email until I find the relevant one.

Great!!!

I'm not surprised, after all, I am getting mail bounced back at me where the From: has been forged and my address faked ISPs aren't reading or processing the information that is in front of their eyes and to blindly bounce spam back to a From: or Reply-To: header is ludicrous IMHO - 99% of spam fake them. I am seriously considering reporting their bounce messages back to them as Spam, though what use that would be is debatable <sigh>

At least a few ISPs are acknowledging reports and taking action. Until Spam recipients start billing them for the time wasted to examine the junk mail and it is costing ISPs I seriously doubt there will be an improvement. <fx: thinks ... steam pours out of ears > I often wonder if, in our wonderful litigious society, a lawyer will take it on :-D ... the cost of spam is pretty high and an untapped reservoir of gold for lawyers

PS. Doesn't the spam report have the date/time in the header or did they not bother to include that in their reply?

I believe this was a poor old admin, on a lazy Friday afternoon pressing the wrong button...

Unfortunately not.

I fired off a reply telling them to re-read my original email. I doubt they'll bother though.